These terms apply when you use the Vendyn website or app. By using Vendyn you agree to them.
Your account
- Keep your password and wallet PIN private. Our staff will never ask for them.
- Tell us straight away if you think someone else has used your account.
Tokens and payments
- Check the meter number before you pay. A token issued for the wrong meter can't always be reversed.
- A service charge may be added to a payment. It's shown before you pay.
- If you paid and your token didn't arrive, contact us and we'll issue it or refund you.
Estate dues and visitor codes
Your estate sets its dues and its rules. If your estate turns on late-payment rules, token purchases or visitor codes may pause while dues are overdue.
Your wallet
Money in your wallet can be spent on Vendyn services. If you close your account, we'll refund your remaining balance to a bank account in your name.